Become a User in an Organization
At some point you may want to view the access levels of a user or troubleshoot user issues.
Notes for Organization Admins
When you become a user, the following functionality is changed:
The User Configuration Menu options; My Profile and Sign Out are disabled
The View Selector is disabled
Any activities performed as the user will be displayed on the Resource Activity Fly-out as Actor Name (via user name)
To become a user that is associated with an Organization:
Switch to the associated organization.
The Organization Settings display.
Hover over the user, and then click the Edit icon or click the name.
The User Fly-in displays.
Click Become User.
The screen refreshes, navigating you to the Welcome Screen with a green border and the Viewing as username at the top.
Click the X to end the Viewing As session and return to the Dashboard view as the Administrator.
|The Organization Admin can only be one user at a time. If you need to become a different user, repeat the steps for each user you want to become.|